Shipping Policy
Shipping Policy
Effective Date: 23 August 2026
At Slikia, we want your shopping experience to be simple and reliable from the moment you place your order until it reaches your doorstep.
This Shipping Policy explains how orders placed through slikia.com are processed, shipped and delivered.
1. Shipping Availability
Slikia currently accepts and delivers orders within India.
Delivery availability may vary depending on the serviceability of your PIN code and the availability of our courier partners.
2. Order Processing
Once your order and payment have been successfully confirmed, we begin processing your order.
Orders are generally processed within 1–3 business days.
Processing may take longer during:
Sales and promotional periods
Public holidays
High order volumes
Product availability issues
Unexpected operational circumstances
You will receive order-related communication through the contact details provided during checkout.
3. Shipping & Delivery Time
After your order has been dispatched, the estimated delivery time may generally be:
3–7 business days
Delivery timelines may vary depending on your location, PIN code, courier availability and other logistical factors.
Remote or difficult-to-service locations may require additional delivery time.
The estimated delivery timeline is not a guaranteed delivery date.
4. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before you complete your purchase.
From time to time, Slikia may offer:
Free shipping
Promotional shipping offers
Location-based shipping offers
Minimum-order free shipping
The applicable shipping charge shown at checkout will be considered final for the order.
5. Order Tracking
Once your order has been dispatched, tracking information may be shared through the email address or mobile number provided during checkout.
You can use the tracking information provided by the courier to check the current status of your shipment.
Tracking information may take some time to become active after dispatch.
6. Delivery Attempts
Our courier partner may make multiple delivery attempts if you are unavailable at the time of delivery.
Please ensure that:
Your shipping address is accurate.
Your mobile number is active.
Someone is available to receive the package where possible.
If a package cannot be delivered due to an incorrect address, unavailable recipient or other customer-related issue, additional delivery attempts or charges may apply depending on the courier’s policy.
7. Incorrect Shipping Information
Customers are responsible for providing accurate:
Name
Mobile number
House/Flat number
Street/locality
City
State
PIN code
Slikia is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
If you notice an incorrect shipping address after placing an order, contact us as soon as possible.
We will try to update the information if the order has not yet been processed or dispatched.
8. Delayed Deliveries
Although we work with reliable logistics partners, delivery delays may occasionally occur due to circumstances beyond our reasonable control, including:
Weather conditions
Natural disasters
Public holidays
Transportation disruptions
Courier delays
Regional restrictions
High shipping volumes
Strikes or operational disruptions
Incorrect address information
We appreciate your patience in such situations.
9. Damaged Packages
Please inspect the package when you receive your order.
If the package appears significantly damaged, please document the condition with photographs or video before opening it, wherever possible.
If the product inside is damaged or you receive an incorrect product, contact our customer support team as soon as possible with your order details and supporting photographs/videos.
Our team will review the issue and provide an appropriate resolution according to our Return & Refund Policy.
10. Missing or Lost Shipments
If your order appears to be delayed, stuck in transit or marked as delivered but has not been received, please contact us.
We may coordinate with the relevant courier partner to investigate the shipment.
Resolution timelines may depend on the courier partner’s investigation process.
11. Partial Shipments
In certain situations, products from the same order may be shipped separately depending on product availability or logistics.
If your order is split into multiple shipments, you may receive separate tracking information.
12. Delivery Confirmation
A shipment may be considered delivered based on the delivery confirmation or tracking information provided by the courier partner.
If you believe your order has been incorrectly marked as delivered, please contact us promptly so that we can investigate the matter with the courier.
13. International Shipping
At present, Slikia does not guarantee international shipping availability.
If international shipping becomes available in the future, applicable shipping charges, customs duties, taxes and delivery conditions will be communicated separately.
14. Changes to This Shipping Policy
Slikia may update this Shipping Policy from time to time to reflect changes in our shipping arrangements, courier partners or business practices.
Any updates will be published on this page with a revised Effective Date.
Contact Us
For shipping or delivery-related questions, please contact us:
Slikia
Website: slikia.com
Email: support@slikia.com
Founder: Bhavya
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