Privacy Policy
Privacy Policy
Effective Date: 23 August 2026
At Slikia, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your information when you visit or make a purchase through slikia.com.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website or place an order, we may collect the following information:
Personal Information
Full name
Email address
Mobile number
Billing address
Shipping address
Order details
Account information, if you create an account
Payment Information
Payments made through Slikia are processed through secure third-party payment gateways.
We do not directly store your complete credit/debit card, UPI or banking credentials on our website.
Technical Information
When you browse our website, certain information may be collected automatically, including:
IP address
Browser type
Device information
Operating system
Pages visited
Website usage information
Referring website
2. How We Use Your Information
We may use the information collected to:
Process and deliver your orders
Confirm and communicate order details
Provide customer support
Process payments
Handle returns, refunds and cancellations
Send shipping and delivery updates
Improve our products and website
Personalise your shopping experience
Prevent fraud and unauthorised activity
Send promotional communications where permitted
Comply with applicable legal and regulatory requirements
3. Cookies
Slikia may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
Remember your preferences
Keep items in your shopping cart
Understand how visitors use our website
Improve website performance
Provide relevant marketing and advertising
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
4. Sharing of Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers who help us operate our business, including:
Payment gateway providers
Shipping and courier partners
Website and hosting providers
Customer support services
Analytics and marketing service providers
Fraud prevention and security services
These parties receive only the information reasonably required to provide their services.
We may also disclose information where required by law, legal proceedings, government authorities or to protect our rights, customers or website.
5. Payment Security
Slikia uses third-party payment service providers to process online payments.
Your payment information may be handled directly by the relevant payment provider according to its own privacy and security policies.
We take reasonable measures to maintain the security of information transmitted through our website.
However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
6. Order & Account Information
If you create an account with Slikia, we may retain information associated with your account to provide services such as:
Order history
Saved addresses
Account preferences
Order tracking
Customer support
You are responsible for keeping your account credentials confidential.
7. Marketing Communications
If you provide your contact details or subscribe to our communications, we may send information about:
New collections
Products
Offers
Discounts
Promotions
Slikia updates
You may unsubscribe from promotional emails at any time by using the unsubscribe option provided in the communication or by contacting us.
Transactional communications such as order confirmations, payment notifications and shipping updates may still be sent when necessary.
8. Third-Party Links
Our website may contain links to third-party websites, services or social media platforms.
Slikia is not responsible for the privacy practices, content or security of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
9. Data Retention
We retain personal information only for as long as reasonably necessary to:
Complete transactions
Provide customer support
Maintain business records
Resolve disputes
Prevent fraud
Meet legal, accounting or regulatory requirements
When information is no longer required, we may securely delete or anonymise it where appropriate.
10. Your Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of certain information
Withdraw consent where applicable
Opt out of promotional communications
Raise concerns regarding the handling of your information
To make a privacy-related request, please contact us using the details provided below.
11. Children’s Privacy
Slikia does not knowingly collect personal information from children without appropriate consent.
If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.
12. Data Security
We use reasonable administrative, technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure or destruction.
However, no online platform can guarantee absolute security.
13. Changes to This Privacy Policy
Slikia may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
Any updated version will be published on this page with a revised Effective Date.
We encourage you to review this page periodically.
14. Contact Us
If you have questions, concerns or requests regarding this Privacy Policy or your personal information, please contact us.
Slikia
Website: slikia.com
Email: support@slikia.com
Founder: Bhavya
Slikia
Simply Elegant.
Premium Bedsheets for Every Home.